Varma Mutual Pension Insurance Company manages the employment-based pension security of 61,000 companies and entrepreneurs, or more than 870,000 people in total. Varma is Finland's largest pension insurance company and private investor. Its investment portfolio was valued at EUR 42.9 billion at the end of 2016. Customer benefit is the starting point of all operational development by Varma. Varma encourages companies to pursue growth and supports entrepreneurship. It continuously develops services and seeks ways to make life easier for companies and entrepreneurs.
Innofactor is one of the key suppliers for the VarmaWorks service implemented by Varma in 2016. VarmaWorks is a modern business premises concept that sees Varma provide entrepreneurs with flexible access to high-quality workspace and meeting rooms located in the traditional Finlayson district in central Tampere. Entrepreneurs and private individuals can purchase access to a vacant workstation in a shared working area, a specific workstation for regular and more long-term use in the shared working area, or reserve teamwork space for teams of various sizes.
The VarmaWorks service was implemented as a hybrid solution combining a convenient Microsoft Azure-based facilities booking system maintained by Innofactor and the Innofactor Prime resource reservation and customer relationship management system at the core of the reservation solution. Innofactor Prime allows Varma to design and implement the reservation, pricing and invoicing of facilities use in a flexible manner and deliver the best possible facilities reservation experience for its customers. With the first experiences of VarmaWorks being very promising, Varma and Innofactor will continue to work together to develop the service further in 2017.
"We were looking for a suitable management tool that would be a good fit with VarmaWorks' flexible customer relationship management as well as integration with a payment processor. We found the Innofactor Prime system very convincing. Innnofactor's personnel were able to work on a very tight schedule to deliver the system we wanted. We expect this excellent cooperation and service development to continue in 2017."
Benjamin Kalliola
Real Estate Developer
Varma Mutual Pension Insurance Company